Info - Lytham Festival

FAQS

Where?

Lytham Green, Lytham St. Anne’s, Lancashire, FY8 5LB

When?

Wednesday 30^th June, Thursday 1^st July, Friday 2^nd July, Saturday 3^rd July and Sunday 4^th July

Key Timings

General Admission, The Lounge, The Garden and Accessible gates will open at 5pm. Show times are always subject to change however; we expect entertainment to start at 7pm and finish at 11pm.

We would suggest arriving early to soak up the atmosphere.

Mobile & Digital Tickets

Head to our tickets page to find out more about our Digital Tickets for 2021.

Purchase Options

Tickets can be purchased online at Ticketmaster HERE

You can also purchase tickets at Lowther Pavilion, Lowther Terrace, Lytham Saint Anne’s FY8 5QQ

VIP Options

Please click HERE for more information.

Box Office Location & Times

The box office will be open on each show day from 2pm until 9pm. It is located next to Gate B which is opposite The Queens Pub.

Please note timings are subject to change.

What are the payment plan options?

The payment plan options can be seen HERE

The Hub - Clifton Square

The Hub will be open towards the end of June 2021. It is located in Clifton Square in the centre of Lytham. Please pop into the Hub to purchase tickets for the festival (subject to availability) and find out any information you require.

I have not received my tickets yet

If you have not received your digital tickets, please check your Ticketmaster online account or contact Ticketmaster by visiting help.ticketmaster.co.uk

The Lounge Customers will receive your tickets and information in the post closer to the time of the event. Please contact thelounge@lythamfestival.com should you have any queries.

Having trouble booking online?

Please visit help.ticketmaster.co.uk

I can’t come to the festival anymore; can I get a refund?

Tickets are non-refundable. Please refer to the terms and conditions on our website

Is the event outdoors?

Yes, please ensure you dress for the weather and don’t forget your sun cream!

Can I bring a chair?

Chairs are not allowed into the area on the Wednesday, Thursday, Friday, Saturday or Sunday concerts.

If it rains will the concert still go ahead?

Absolutely! Concerts are only ever cancelled due to the weather if the conditions become dangerous. However, you cannot bring an umbrella, so please dress appropriately.

What is your policy for children?

Under 16s must be accompanied by an adult aged 18 and over who has their own ticket. Children aged 2 and under can attend for free and don’t require a ticket. All other children must have a full price ticket to enter the festival.

Prams are not permitted into Lytham Festival.

Can I buy official merchandise?

Yes, if available, official merchandise will be available to purchase within the festival.

Can I bring food & drink?

Food and drink are not permitted however there are food and drink concessions within the event.

1 x sealed water bottle is permitted per person max 500ml

1 x empty reusable water bottle is permitted.

There will be free water re-fill stations at the venue.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only.

Can I bring a dog?

Animals are not permitted on site, with the exception of registered assistance dogs. Please email access@lythamfestival.com if you are bringing a registered assistance dog.

Are there cash machines available?

No, all food concessions and bars accept card payments however please ensure you bring sufficient cash.

TRAVEL

PUBLIC TRANSPORT INFO

More information will be available nearer the time including train and bus timetables. However, there will be more frequent busses which will run later during the festival. For more info click HERE

FESTIVAL MAP

TRAVEL MAP

CAR PARKING

Lytham Festival car parking is located directly next to the festival on Lytham Green. The car parking can be pre-booked HERE

We would suggest pre-booking car parking to avoid disappointment as cars will be parked in arrival order.

Please note cars are not permitted to stay overnight.

Motorhomes are not permitted.

5 DAY PARKING PASS

Plan ahead secure your access to the car park. The car park passes permit access for all 5 concerts from 3pm each day. BOOK HERE

Please note cars are not permitted to stay overnight.

Motorhomes are not permitted.

ACCESSIBILITY

Lytham Festival has been working hard to ensure we offer an accessible and enjoyable experience for all of our customers. Therefore, the accessible ticketing process has changed for 2021. Please read the below information before purchasing your ticket(s).

How do I purchase an accessible ticket?

We want Lytham Festival to be an event accessible for all. To ensure we have the correct level of facilities we ask customers to purchase the correct type of accessible ticket on Ticketmaster. The following options will be available:

Wheelchair Platform
Ambulant
Hearing Impairment
Essential Companion

To purchase an accessible ticket please click HERE

If you have any questions, please contact access@lythamfestival.com or visit help.ticketmaster.co.uk

What if I require an essential companion ticket?

There is an option to select a companion ticket when you are purchasing an accessible ticket. Once you have selected a companion ticket, there will be an approval process. For the approval process, you will be contacted to provide supporting documentation for validation of your request.

Companion tickets must be selected with an accessible ticket as they cannot be requested on their own.

Please check the terms and conditions for companion tickets to see what type of supporting documentation you can provide.

If your request for a companion ticket is not approved, the access team can advise on the procedure.

Terms and Conditions for essential companion tickets

If you have selected a companion ticket, you will be contacted to provide one of the following forms of supporting documentation as evidence to grant a complimentary companion ticket:

Any level of DVLA
Any level of PIP
Medical professional’s letter
Armed forces independent payment
War disablement pension
D/Deaf or blind registration
Nimbus access card
Blue Badge – Only accepted as adequate evidence for accessible car parking.

If you have any questions, please contact access@lythamfestival.com or visit help.ticketmaster.co.uk

How do I purchase a 5 day ambulant / wheelchair pass?

5 Day Wheelchair Pass has now Sold Out
5 Day Ambulant Pass – Please purchase a 5 day general admission pass and then email access@lythamfestival.com to request for your pass to be transferred to an ambulant pass.
5 Day Essential Companion – Please request this in an email to access@lythamfestival.com – please do not purchase a 5 day pass for your essential companion

How do I purchase a 5 day accessible car parking pass?

Please purchase a 5 day car parking pass and email access@lythamfestival.com

What is an ambulant ticket?

An ambulant ticket is for customers who have a medical requirement for an essential companion to attend the festival and/or require access to the accessible viewing area.

Customers who have purchased an ambulant ticket will be contacted to provide proof for a companion ticket and to gain access to the accessible viewing area.

Accessible Viewing Platform

The accessible viewing platform is a raised platform located with prime view of the stage. There are accessible toilets and a changing unit located nearby.

This area is for customers who require a wheelchair to make their experience comfortable.

The accessible viewing platform has a limited capacity and is strictly for access customers plus 1 companion only.

To purchase a ticket for the accessible viewing platform please click HERE

Accessible Viewing Area

The accessibility viewing area is an area situated directly in front of the viewing platform where chairs are provided.

This area is for customers who have a specific medical requirement to make their experience comfortable.

Companions are welcome to use the seating in the viewing area unless an access customer requires a seat.

The accessible viewing area is not on the raised platform.

To purchase a ticket for the accessible viewing area please purchase an ambulant ticket HERE

Accessible Parking

If you have a blue badge and require a space in the accessible car parking, please purchase an accessible car park ticket HERE

On arrival, customers blue badges will be checked and asked to be displayed in the car park.

Please note that spaces are on a first come first served basis, therefore, it is recommended that you arrive early to ensure a parking space which is suitable for your requirements.

Please note cars are not permitted to stay overnight.

Motorhomes are not permitted.

Accessible Toilets

Accessible toilets are situated at the accessibility viewing platform and main toilet blocks in the arena.

Changing Places Unit

A Mobiloo unit will be located near the accessible viewing platform. Mobiloo provides dignified, safe, hygienic, well maintained, spacious facilities that include a hoist, full size, height adjustable changing bench, accessible toilet, washing facilities and a trained attendant.

Ground Conditions

Lytham Festival takes place on Lytham Green. The site is green field therefore is relatively flat but does have uneven terrain in parts. The ground may be muddy or dusty dependant on the weather conditions.

Strobe lighting & special effects

Smoke machines, strobe lights, fireworks and other effects may be in use at this event. Anyone affected by these should bear this in mind.

Medication

You are permitted to bring required medication into Lytham Festival. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the festival and ensure you keep it safe with you at all times.

Chairs

Chairs are not allowed into the area on Wednesday, Thursday, Friday, Saturday or Sunday Concerts. If you have a medical requirement for a chair, please purchase an ambulant ticket to gain access to the accessible viewing area.

If you have any questions, please email hello@lythamfestival.com

Assistant Dogs

Assistant dogs are permitted on site. If you require to bring a registered assistant dog, please contact hello@lythamfestival.com

British Sign Language

For Lytham Festival 2021 a BSL Interpreter will be provided. The BSL interpreter will be located at the side of the main stage.

Temporary Impairments

Please note that Lytham Festival accessible facilities cannot cater for people with temporary impairments such as broken bones, healing injuries and those who are pregnant.

If you do have a temporary impairment, please be aware that there will be a lot of walking to get around the festival and not many places to sit.

If you have any questions, please contact access@lythamfestival.com

SAFETY & SECURITY

Free Drinking Water

There is free drinking water available at the re-fill drinking stations. Please look out for the signage within the arena.

1 x sealed water bottle is permitted per person max 500ml

1 x empty reusable water bottle is permitted.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only.

Please help Lytham Festival to reduce plastic and bring a re-usable water bottle if you wish.

Welfare Tent

There are medical and welfare facilities available within the arena. Please ask a member of security to direct you to the facilities if required.

Lost Property

If you have lost anything at Lytham Festival, please contact hello@lythamfestival.com and clearly describe the item you have lost.

If you are at Lytham Festival, please locate your nearest member of the stewarding team or staff.

Medication

You are permitted to bring required medication into Lytham Festival. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the festival and ensure you keep it safe with you at all times

Bag Policy

Bags larger than an A4 piece of paper are not permitted. All bags are subject to a search so please avoid bringing one where you can as this would speed up your entry to the festival.

Prohibited Items

To see our prohibited items, list please click HERE

Crime Prevention

We advise against bringing valuables to the event, however, if you choose to do so please keep them hidden from view where possible.

Can I bring an umbrella?

Umbrellas are not permitted as they obscure the view for others.

Can I bring a camera?

Any cameras that are deemed as “Professional” will not be permitted into the arena.

Permitted:
Non-Professional Recording Equipment (Point & Shoot Cameras, Flip Video Cameras, etc.)

Not Permitted:
Professional Recording (Photo, Video, Audio) Equipment (NO Detachable Zoom Lense, Tripods or Other Commercial Equipment) Selfie Sticks

CCTV

The event arena and surrounding areas are covered by CCTV.

Re-admittance Policy

Once you leave the festival arena you will not be allowed back in.

RESIDENTS INFORMATION

The dates for Lytham Festival 2021 are Wednesday 30^th June – 4^th July 2021

The concert arena preparations will begin on Thursday 25^th June 2021 and continue throughout the week until the event dates until Thursday 8^th July 2021.

The footpath along the beach will remain open during the build of the event and will only be closed from 6am Tuesday 29^th June 2021 until 8am on Monday 5^th July 2021.

contact us

For ticketing issues please contact Ticketmaster Customer Services on help.ticketmaster.co.uk

For any other enquiries, visit our Information page

If you still can’t find the answer to your enquiry then you can contact us below or on any social media platform

INFORMATION

faqs

TRAVEL

ACCESSIBILITY

SAFETY AND SECURITY

RESIDENTS

contact uS

FAQS

TRAVEL

ACCESSIBILITY

SAFETY & SECURITY

RESIDENTS INFORMATION

contact us